1. Introduction

Family Fashion values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

We collect the following types of personal data:

2.1 Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address

2.2 Payment Information

• Payment details (processed securely through third-party gateways; we do not store payment information)
• Transaction history

2.3 Technical Data

• IP address
• Browser type
• Device information
• Cookies and tracking data (refer to our Cookie Policy for details)

2.4 Communication Data

• Customer support inquiries
• Feedback and reviews

3. How We Use Your Information

We use your personal data for the following purposes:

• Order Processing: To fulfill your orders, process payments, and provide invoices.
• Customer Support: To respond to inquiries and resolve issues.
• Marketing & Promotions: To send promotional emails, offers, and updates (you can opt-out anytime).
• Security & Fraud Prevention: To detect and prevent fraudulent transactions.
• Website Optimization: To improve website functionality and user experience.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Payment gateways, shipping partners, and IT service providers to process transactions and deliver orders.
• Legal Authorities: If required by law or to protect against fraud and unauthorized transactions.
• Marketing & Analytics Providers: To enhance user experience and analyze website traffic.

All third parties are required to maintain the confidentiality of your data.

5. Data Security

We implement strict security measures to protect your personal data, including:

• Secure Socket Layer (SSL) encryption for payments.
• Firewalls and anti-virus protection.
• Restricted access to sensitive information.

However, no method of data transmission is 100% secure. We encourage users to take necessary precautions to protect their information.

6. Your Rights & Choice

You have the right to:

• Access & Update Your Data: Review and update your personal details in your account.
• Request Data Deletion: Contact us to delete your account or data, subject to legal retention requirements.
• Opt-Out of Marketing: Unsubscribe from promotional emails via the opt-out link provided.
• Restrict Cookies & Tracking: Adjust browser settings to limit cookie usage.

7. Retention of Data

We retain personal data for as long as necessary to fulfill legal, accounting, or operational requirements. Once the data is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

For any privacy-related concerns or data requests, reach out to us:

• Email: help@familyfashions.in
• Support Hours: Monday to Saturday, 10 AM – 6 PM IST

By using our website, you acknowledge and accept this Privacy Policy.