1. Introduction
Welcome to Family Fashion! These Terms of Use govern your use of our website and services. By accessing or using our platform, you agree to abide by these terms and conditions. If you do not agree, please refrain from using our services.
2. Eligibility
To use our services, you must be at least 18 years old or have parental/guardian consent. By using our website, you confirm that you meet these requirements.
3. Account Registration
- You may be required to create an account to make purchases.
- You are responsible for maintaining the confidentiality of your login credentials.
- Family Fashion is not responsible for unauthorized account access due to your negligence.
4. Product Information & Pricing
- We strive to ensure accurate product descriptions and pricing. However, errors may occur.
- Prices are subject to change without prior notice.
- If an error is found in pricing, we reserve the right to cancel the order and refund the amount paid.
5. Orders & Payments
- Placing an order constitutes an offer to purchase the product.
- Orders will be confirmed only after successful payment processing.
- Family Fashion reserves the right to refuse or cancel any order due to fraudulent activity or pricing errors.
- Payment must be made via accepted payment methods listed on our website.
6. Shipping & Delivery
- Delivery times and charges are outlined in our Shipping Policy.
- We are not responsible for delays due to courier issues, weather conditions, or unforeseen circumstances.
7. Cancellation & Returns
- Orders can be canceled within 6 hours of placing the order or before dispatch.
- A cancellation fee of ₹50 applies if the order has already been shipped.
- Our Return & Refund Policy governs exchanges and refunds for defective or incorrect items.
8. Intellectual Property Rights
- All website content, including images, text, logos, and trademarks, is owned by Family Fashion.
- Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
9. User Conduct
By using our services, you agree NOT to:
- Violate any applicable laws or regulations.
- Use the website for fraudulent purposes.
- Submit false information or impersonate others.
- Engage in harmful activities, including hacking or spamming.
10. Privacy Policy
Your personal information is collected, stored, and used as per our Privacy Policy. We ensure data security but are not responsible for breaches beyond our control.
11. Limitation of Liability
- Family Fashion is not liable for indirect, incidental, or consequential damages arising from the use of our services.
- Our liability is limited to the amount paid for the purchased product.
12. Changes to Terms
We may modify these Terms of Use at any time. Continued use of our services after modifications implies acceptance of the revised terms.
13. Governing Law
These Terms of Use are governed by Indian law. Any disputes shall be resolved in the courts of [your city/state].
14. Contact Information
For queries related to these Terms of Use, contact us at:
- Email: help@familyfashions.in
- Support Hours: Monday to Saturday, 10 AM – 6 PM IST
By using our website, you acknowledge and agree to these Terms of Use.